Each and every website carries a URL short of the “Uniform Resource Locator” that tells
Artificial Intelligence is the combination of the intelligence of software or machines and humans that
As you delve deeper into the world of web hosting and managing your own website,
SMS pumping or SMS pumping fraud or Artificially Inflated Traffic is a type of bot
SMS automation is the process of sending SMSs automatically to a predefined list of recipients
Dialer is an essential call center software that automates the contacts navigation and the dialing
Text-based customer service refers to customer service that encompasses all customer services including texting in
Is it perplexing for you to understand the differentiation between SMS and MMS exactly? Let’s
The world has seen phenomenal growth in the field of customer relationship management in recent
Cloud call center is an online call center service where the inbound and outbound calls
Let’s break down the term “A2P 10DLC”, A2P stands for (Application-to-Person) and 10DLC stands for
E-commerce live chat is the pop-up window available on e-commerce websites or online stores where