SuiteCRM BCC Archive (Lite)

Review
SuiteCRM BCC Archive (Lite)

Keep Your Contact's History Sync with BCC Archive

  • Keep all customer’s conversations in CRM Automatically in real time.
  • All scanning work done can be seen in one place called “Process Audit”.
  • Check in all places of email, To, from CC, Subject, body by more than one regular expressions.

 Supported to All SuiteCRM Versions

 2 Licences ( Production and Development )

Secure & Stable Products

Free Product Tour

Lifetime Updates

Screenshots


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BCC Archive for SuiteCRM (Lite)

Getting emails from numerous channels/platforms, there is a huge chance to miss your customers. Customers want the conversation to remain at one place only, so what will you do to keep every conversation of different channels at one place on CRM? We have the best feasible solution for you called  SuiteCRM BCC Archive extension. 

Real-life scenario: Your customers want to ask something, so they choose email first, and you all reply to them via email. But if you reply to your customer from any other device like mobile / tablet instead of using CRM then it still keeps your conversation on CRM by using BCC Archive addon. Like if you use “bcc@yourdomain.com” then it scans the BCC of it and assigns it towards the CRM so that the conversation goes there and the entire conversation remains safe.

Keeping the conversation with customers, prospects, opportunities, etc under one hood is the main objective of a CRM (Customer Relationship Management) software. We have taken this purpose a step further by developing an extension called SuiteCRM and SugarCRM BCC Archive. This will let you automatically save the email conversation into CRM software. Below, we have mentioned all of the advanced features that this extension will offer you.

Key features of BCC Archive

  • Parsing Capabilities: Our BCC Archive plugin for SuiteCRM as well as SugarCRM is capable of parsing the information present in To, CC, BCC (Blind Carbon Copy), Subject, and Body.
  • Real-time Synchronization: The email conversations will be recorded in the CRM as soon as you receive the email i.e. in real-time. We can assure you that there will be no inconsistency between your email inbox and CRM software.
  • Have Benefits of all emails and CRM: The BCC Archive plugin will allow you to have benefits of every email domain as well as CRM at one time. You don’t need a dedicated person to manually record the email conversation into CRM software because all of this will be done automatically.
  • Support with CRM core modules or custom modules: Let us tell you that you are not limited to any one particular module in SuiteCRM or SugarCRM. You can use the extension to archive the BCC email address in whichever module you prefer such as Leads, Contacts, Opportunities, etc.

We hope now you have understood the importance of this extension. When you have this plugin, you won’t need to put in the extra effort. Simply install and configure it and you’ll be ready to use it.

Download the user guide

 User Guide

Download the Installation guide

 Installation Guide

Frequently Asked Questions

Why is my BCC Archive Product Licence Validation taking so long?

After clicking on the Validate now button, you will be required to reload the page. Otherwise, the message “Please wait while we process your request” will keep showing on the screen.

While setting up an inbound email, I keep getting an error “_________” what should I do next?

To fix this issue, you need to disable the 2-factor authentication for your email address. You also need to allow access to the less secure apps.

Do I need to configure the inbound email settings manually?

If your email service provider is Gmail then inbound email settings will be configured automatically. However, if you are using Outlook, Yahoo, or any other email then you need to manually configure the settings.

How does custom date work in BCC Archive?

You need to select a custom date of one day earlier in order to have a seamless operation.

Do I manually need to create the email archiving settings?

No, the email archiving settings will be configured by default. There is no need to create other settings.
Video

Reviews

3 reviews for SuiteCRM BCC Archive (Lite)

  1. p.jessica2919

    I was loosing important email conversations in My CRM. Much Needed Plugin!

  2. borofake

    Great service!

  3. robin (verified owner)

    Great plugin, made some custom adjustments to fit our needs.

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All Add-Ons are life time purchases, there are no recurring/hidden charges