SuiteCRM SMS Drip Campaign (Premium)
An SMS drip campaign is a way to send text messages to customers at different time intervals automatically. You can chain several drips together to create a series of automated text messages that will be sent after hours, days, weeks, or even months.
With this text message automation tool, you can automatically send SMS based on triggers, statuses, and fields to an individual or group. This entire process will be done without manual intervention. This level of marketing automation can scale your communication.
Now it’s time to put your SMS drive on autopilot mode and have the fruitful benefits of event-triggered messaging.
Real-life Example:
A business was facing trouble managing their important communication workflows i.e. lead nurturing, welcoming, and onboarding process. Since they were failing to engage with people at the right time and with the right message, the business was losing revenue. For marketers and sales agents, it was next to impossible to engage with all customers manually.
Then SMS Drip came into the picture. It allowed them to create drip campaigns for each of their workflows. Now, the right SMS is automatically sent to the records based on their status and the field’s value. For example, a record with the status “Newly Added” is sent an SMS instantly and after 2 days a follow-up message is sent again automatically.
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An SMS drip campaign is a sequence of automated text messages sent to customers at scheduled time intervals. These messages can be triggered based on specific events, statuses, or field values, helping you engage your audience without manual effort.
You create a series of SMS messages (drips) linked to triggers or record statuses in your CRM. When a trigger condition is met, the system automatically sends the right message at the right time, such as immediately upon lead creation or days later as a follow-up.
Yes, the system supports sending automated SMS either to individual contacts or to groups based on your criteria and triggers.
No, the SMS drip campaign tool is designed to be user-friendly with simple configuration. You don’t need any coding or technical knowledge to create and manage your automated SMS workflows.