SugarCRM Professional comes in-built, “Create cases from Inbound Email” feature. It works well but most users don’t want to pull them into Cases? Target module may be Leads / Contacts or any custom module?
Also, many businesses come with predefined templates/tokens for grabbing customer information from emails like support@. It needs then copy from email and put them manually each time into Leads etc.
It’s killing time and productivity. Here is a simple solution!!
“Email2Lead Plugin from outright” will perform this for your SugarCRM professional or SuiteCRM.
All you need to configure, all of your settings inside our configure module and it will do that for you.
Here are the key features :
1. Any module can be selected as destination/target to receive emails.
2. Map your fields with predefined tokens, many fields can be set.
3. Auto-assignment rules.
4. Select the customer email address from “From address” or Email body.
5. Notify to your choice of email or CRM user.
It will create the record automatically in any target module as per the selection.
Do you need to build a new product which is not in our list yet? Custom Plugin