Click-to-Call From SuiteCRM Using Twilio

Review

 User Guide Installation Guide

Supported versions: SuiteCRM 7.11.10
About Product

Twilio call

New Popular Aphorism “Twilio Call” Plugin is On

Saving your precious time is hard these days while communicating with customers but now this is going to solve as we want to introduce you to a new popular function called “Click to Call”. This function is offered by Twilio call. Well, a feature can’t be called the best when it does not offer any exceptional feature so keep your eyeballs below and get aware of how “Click to Call” is the best option.

Pros of using this Plugin

  • A pop up appears when customers contact you

Suppose, someone wants to contact you so there is no such chance where you miss any call because when anyone calls you, pop up appear on your screen. Even some information about the caller appears on your screen which enables you to know who wants to contact you.

  • Recordings always stay alive here

You can face the situation like you want to hear what your earlier customers said to you via call. Here the function of Click to Call is to show the recording where you can hear what they said. So you don’t need to show too much effort to call that person again, just hear your recordings which already get saved.

What to remember before going to install Twilio Call?

 

  • This is important for you to know before going on the aspect so make sure your CRM should have Outright Utils file. Suppose if you have not then don’t worry just install the pre-requisites package and after that, install Twilio Call.
  • One more thing you need to remember that before using Twilio Calls, make sure you have Twilio account and of course, a number with balance.

Now let’s come to the point and understand the crux of this blog that what to do or what steps to follow for the installation of Twilio calls. Have a look

  • Move your cursor to the Administration Page first and tap on “Module Loader”
  • Now your second step folks are to browse the SugarCRM/SuiteCRM Twilio zip file and tap on the package.
  • Next is you need to click on upload>install button
  • And at last, just tap on the commit button to complete this process.

For those, who are still in search of the process to buy a number here we have written two steps what you have to do so read out the points given below-

  • When you open the main menu, you will find the option of “Phone numbers”, click on it first
  • So if you don’t have a number and you want it, click on the “Buy a number” button.

 

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Reviews

1 review for Click-to-Call From SuiteCRM Using Twilio

  1. westrebecca2408

    Thank you for sharing such kind of plugins for us. This is very helpful one for saving our efforts towards communication with customers.

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