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Just like the email drip campaign, now the time comes for businesses to run the SMS drip campaign. Why? Because SMS messages have a way better open and engagement rates. According to a report, SMS has five times more opening rate than emails. It means customers are more likely to engage with your offers and communication if they receive them through SMS. Due to this reason, we have decided to develop a plugin that will allow the user to run SMS Drip campaigns directly from their CRM software. Here, we are talking about an extension called SuiteCRM SMS Drip Campaign.
Real-life Scenario: A common practice that is done using the SMS Drip Campaign is nurturing the audience through a string or a drip of SMS. The audience can be segmented based on demographics or other means. After curating a list of customers, the users can start sending SMS messages to them in regular intervals using the plugin. It will allow you to choose when to start sending messages. You can either choose to send immediately or after some predefined intervals like after two, three, or how many days you want.