SuiteCRM 8 Email Archiver with Gmail Pub/Sub ( Premium) is a powerful SuiteCRM extension specialized to capture and log email interactions directly within the CRM without any kind of manual labor. Just by adding unique BCC address to the emails irrespective of email client, the system extracts every email and attachment and attaches them to the matching SuiteCRM records. The record can be present in any module such as leads, contacts, or accounts. Courtesy of its real-time robust Gmail Pub/Sub integration, it makes sure that archiving is instant and secure. Powered with smart email detection and AI-enabled attachment processes, it ensures that all teams have access to email threads and context, boosting transparency and communication.  

  ✅  Real-Life Use Cases 

Consider a real-life scenario: There is John, a talented sales representative working in a medium-level enterprise. He is diligent and manages all client communications smoothly across all devices. However, due to the intensive workload, he often forgets to log key emails into CRM. The problem here is that he has to do everything manually. So, if the situation occurs when the client is handed over to another sales representative, the team can struggle due to missed details and lack of visibility. This can delay the responses and makes the client’s trust weaker.  

However, once the extension SuiteCRM 8 Email Archiver with Gmail Pub/Sub ( Premium)is enabled, each and every email that John sends gets logged in the CRM automatically. Irrespective of whether he is sending from his tablet, mobile, or desktop, the email is instantly associated with the matching record in SuiteCRM. The teammates now have complete visibility into client interactions. This makes the process of collaboration a lot simpler, ensuring that no opportunity is ever missed even when John leaves the company or goes offline.