SuiteCRM User Activity Tracker (Premium)
Monitoring the activities of end-users is a very common practice adopted by businesses to avoid any insider threads, which could be unintentional or malicious too. This is kind of a proactive approach that the company leverages to anticipate suspicious activities and nullify them before they cause any catastrophic damage to their business and customer data. The SuiteCRM User Activity Tracker plugin that we have developed allows tracking the user’s activity with great precision.
Real-life Example: Suppose, you are a manager and want information about the user who deleted a lead in SuiteCRM or accessed some client’s document. Then how is it possible to do so? The answer is the User Activity Tracker plugin, which can provide a holistic view of user activity. You can also know if someone login to your SuiteCRM from outside your country, which is essential from the security perspective.
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After installing this plugin in SuiteCRM, you will know in which module the user was working on a particular day and time. Also, you will know about their IP address, Country, their Operating System, Web browser, Device on which they are working.
In the Activity Day Summary report, you will be able to see the total number of login and log-out hits. In addition to this, you can also see the total idle time and active login time of a user as well.
Yes, we have made sure that you can easily see the number of times a user automatically signed off from SuiteCRM, which mainly happens due to inactivity.