Twilio Power Call

Review

Supported versions: SuiteCRM 7.0.0 – 7.11.7
About Product

SuiteCRM Twilio Connector can provide the “Click to Call” functionality to the CRM users plus admin can manage the multiples phone number.

OutrightCRM gives the Twilio live sync functionality (Real-time synchronization without any delay). It provides multiple features like click to call, SMS conversations, SMS template, Call tracker, SMS tracker, attached the call or Twilio SMS to the CRM records.

One of the most unique features of Outright Systems which helps save time and effort.

It also comes with a Unique feature which enables the user to automatically dial another contact as soon as the call has been disconnected. Which gives users an added advantage to communicate with a prospect without any unnecessary delay or disturbance. Which eventually results in increasing productivity and benefits the business in the long run.

twilio connector

 

Prerequisites:-

  1. CRM should have the Outright utils file, if not then install the prerequisites package first then install the Twilio Connector.
  2. The user should have the Twilio account and a number with balance.

Installation Guide:-

  1. Go to the Administration page and click on “Module Loader”.
  2. Browse the SugarCRM/SuiteCRM Twilio zip file and select the package.
  3. Click on the upload button.
  4. Click on the install button.
  5. Click on the commit button to finish the installation.

Twilio Account Setup:-

Log in to http://www.twilio.com using your Twilio Account or kindly sign-up if you don’t have.

Buy a Number:-

We have to buy a number for further process, steps are below mentioned.

  1. Click on the “Phone Numbers” tab on the main menu.
  2. Click on “Buy a number” button (Charges Apply), if you don’t have one.

NOTE: After installing each plugin, It is mandatory to repair and execute.

Videos

Reviews

1 review for Twilio Power Call

  1. lea.l85588

    I was doing manual call to crm contacts and managing an excel sheet for their comments and call status but this plugin made my life easier, now I can make call from CRM and wirte notes during the call and also can get the call recordings. Great Integration!!!!

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