Twilio Auto Dialer for SuiteCRM

SuiteCRM/SugarCRM Twilio Auto Dialer provides the “Click to Call” functionality to the CRM users plus admin can manage the multiples phone number. This product allows you to auto-generate Calls and automatically calling them while starting from the listview. This extension works as a perfect power dialer which automatically jumping to the next record from detail View and calling automatically.

As a result, your team is going to save a lot of time while navigating records and finding a number to call. This product did this job automatically for users. Users can put the call on hold and also set the delay time between 2 Twilio Auto Dialer calls.

One of the most unique features of the Outright Store which helps save time and effort.

It also comes with a unique feature which enables the user to automatically dial another contact as soon as the Twilio call has been disconnected. Which gives users an added advantage to communicate with a prospect without any unnecessary delay or disturbance. Which eventually results in increasing productivity and benefits the business in the long run.

Prerequisites :-

1. CRM should have the Outright utils file, if not then install the prerequisites package first then install the Twilio Connector.
2. The user should have the Twilio account and a number with balance.

Installation Guide :-

1. Go to the Administration page and click on “Module Loader”.
2. Browse the SugarCRM/ SuiteCRM Twilio zip file and select the package.
3. Click on the upload button.
4. Click on the install button.
5. Click on the commit button to finish the installation.

Twilio Account Setup :-

Log in to http://www.twilio.com using your Twilio Account or kindly sign-up if you don’t have.

Buy a Number :-

We have to buy a number for further process, steps are below mentioned.

1. Click on the “Phone Numbers” tab on the main menu.
2. Click on “Buy a number” button (Charges Apply), if you don’t have one.

NOTE: After installing each plugin, It is mandatory to repair and execute.