By Ashish Dwivedi 
Character AI continuously evolves its guidelines and ensures relevant changes to make sure that platform is safe to use, especially for children. The platform puts the safety of the users in priority and consistently explores ways to improve and upgrade the platform. Ensuring safety features and guidelines is extremely vital because the platform at times engages in an extremely personal conversation with users.
Recently, the platform has laid down new rules and content policies that are expected to make the platform safer. In this blog, let us get an overview of Character AI guidelines and see whether the platform is really safe to use.
What Is Character AI?
Character AI is a powerful platform that offers AI-enabled chatting experiences, leveraging natural language models to create human-like responses. Contrary to conventional chatbots, Character AI utilizes a neutral language model. This empowers users to engage in conversation with historical, fictional, or even celebrity characters. It is known for its ability to offer extremely engaging and dynamic human-like interaction.
It makes the experience enriching for users by allowing them to create their own characters, personalize characters to their needs, or explore a diverse library of characters. Despite its innovative services, some users have questioned whether the platform is safe to use. The character has reinforced its priority on users’ safety by bringing forth new character AI guidelines and safety measures.
New Safety Measures of Character AI
Character AI consistently upgrades safety features of its platform to make it safe to use, especially for teenagers. Let us find out new features added by the platform:
Better Content Control:
This is a new improvement in the platform and underlines the platform’s priority on safety. It has improved its capacity for identifying, filtering, and even banning inappropriate content. The platform promises that even minors can safely use the tool to explore creative ideas. Character AI is now a lot more proactive in banning the content that can prove to be dangerous for its users, especially those who are under 18. The company has also improved the platform to identify and remove misleading content.
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Help Pop-Up Window:
The platform has become a lot more strict when it comes to unwanted content related to crime or self-harm. For example, if a user types in any terms that falls into the category of harmful, the platform immediately issues a small pop-up notification to help the user. It can be government helpline numbers for suicide prevention or any other relevant message. This is done to make sure that users do not use this AI platform to validate their negative thoughts.
Notifications That Inform Users If They Are Overusing the Platform:
Character AI takes care of the fact that users use the platform in an engaging yet healthy way. It will issue a notification if the users start using the platform for a longer period of time. The platform also ensures that users take a break after conversing in an hour-long conversation with an AI character. It helps users in avoiding developing an unhealthy addiction with the platform. This is vital because when users start interacting with platforms like Character AI, spending more time than intended can be likely.
Clear Disclaimers:
Though, the intention of the Character AI is to make users feel as if they are talking to real-life humans, it issues relevant disclaimers to the users. It makes sure that users are well-informed that they are in fact conversing with an AI and not an actual human. The platform places the disclaimers exactly at the spot where users cannot fail to view them.
Character AI Guidelines for Community
Using the Character AI community, users can further engage and enrich their experience. Users can share tips, ask questions, and offer valuable feedback to the Character AI team. However, there are certain guidelines that further improve the safety of the platform-
Age Requirement
No users in the United States or all around the world with age 13 years or less are authorized to use Character AI. The limit is a little higher for users from the European Union where only 16+ users are permitted to use the platform.
Content Standards
There are conditions of use and content regulations that determine what kind content users can engage with on the platform. These rules are not only an integral part of the platform but also included in the community guidelines. Moreover, even on third-party discussion sites such as Discords, users need to abide by these standards.
No Advertisement Content Is Allowed
Character AI guidelines strictly maintain the relevancy and constructiveness of the community. It disallows any promotional, spam, advertisement, giveaways, or irrelevant content. Other than that, it also removes misleading posts, misinformational links, and accusations. It also expects the users to engage in civil and respectful conversations without hurting opinions and beliefs of others.
Report Issues
If users find anything disturbing or offensive either on the platform or on the community, they can report with relevant screenshots and examples. You can also share suggestions to further improve the platform’s algorithm and any changes you might prefer.
Security
Character AI does not allow any posts on the community that talks about subverting the usage, bypassing the security policies, and hacking the platform. It also disallows users to solicit login credentials from other users.
How Character AI Ensures Safety?
Character AI caters to millions of users on a monthly basis that leverage the tool to spark their creativity. The users can be from different demographics, locations, or age groups. Thus, it makes sure that it renders different experiences to users of different age groups. Adding new functionalities, safety measures, and Character AI guidelines across the platform makes the tool a lot safer and puts constructive limits to the platform’s response. Here’s how Character AI ensures safety in the platform-
Consistent Updates to Proprietary Model-
Character AI leverages its proprietary LLM model that is the main source behind its dynamic and intelligent responses. The platform continuously polishes and fine-tunes its model for safety and engagement purposes. Additionally, Character AI utilizes classifiers to filter out threatening content or those that violate Character AI policies. Models for under-18 users have more classifiers to make the content more conservative and safe.
Giving Access to a Fewer Characters-
Though one of the strong points of the platform is its impressive list of characters, it limits teenagers to access only a limited set of these characters. Sophisticated filters are put in place to stop teenagers from accessing characters that are more suitable for mature audiences.
Automated Features-
Character AI has automated tools that automatically blocks certain content that are found to be violating the Character AI guidelines before even posting. Like all other features available at the platform, it continuously refines and updates these features.
Moderation-
Character AI has a dedicated team for Trust & Safety that works endlessly to make the platform safer. The team remains focused on reported and flagged content and takes suitable action if necessary. The team contains both contracted members and internal employees trained with all industry norms. Moreover, the team is equipped with all the latest technology that makes using this platform a positive experience.
Copyright Protection Protocols-
The platform has an utmost respect for the intellectual property for all the users. To enforce the platform’s policy for copyright infringement, it leverages a robust DMCA protocol. If users see that their content has been copied by somebody, they can immediately report to Character AI for suitable action.
Conclusion
Character AI has introduced new rules, AI content moderation, and robust policies to keep the platform safe for all authorized age groups. It uses a classifier to filter out appropriate topics and additional classifiers to make the content appropriate for a younger audience. The blog details all the new security features, Character AI guidelines, community rules, and how the platform ensures security. For more information, check out the official Character AI website.
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